PUR FM-9500 3 Stage Horizontal Faucet Mount with 2 Filters Chrome

After 3 months the filter starts to leak water from every seam (not at the gasket where the front screws off but the seams where it is put together). The manufacturer, Procter & Gamble, is evidently aware that this is a problem because when I called in last year (after owning it for 3 months) they replaced the unit as soon as I described the problem. After using the replacement for about 3 1/2 months, it started exhibiting the same problem and the leaking gets worse each month. I have owned much cheaper Brita filters that never had such problems and I now wish I had never given PUR a chance.
Rating: 1 / 5

I’ve owned other PUR filters and they’ve worked well. This one is not one of them. The company redesigned the faucet mount in this version which dumps the water out the bottom and then back along the horizontal faucet mount. So after spending money to get filtered water, you now need to wash the faucet mount to keep the water clean since the hole that the water comes out of no longer has the penny’s worth of plastic to keep it from running back along the housing. This one is in our office and I regret buying it. Buy the one that has the slider instead of the one with the fancy indicator light and you’ll avoid this problem.
Rating: 1 / 5

before the very first filter ever even finished, it started to crack all over… cheap product
Rating: 1 / 5

About 6 months ago we discovered that the Pur counter top water filter that we have used for years was discontinued. We were very happy with it. So, we decided to purchase another Pur product. We purchased the Horizontal Faucet Filter. We ARE NOT happy with this one. To start with, it drips water down the back, it never tells us the filter needs changed, and it started leaking after about 3 months. About a month ago the water started tasting bad, so we thought we would change the filter (since it never tells us it needs changed), but the water continues to taste bad. The whole thing splatters and leaks like crazy. Now, my husband is an engineer and we are both college graduates…so we read and follow directions to the T on the package…but the water tastes horrible. We wish we had our old counter top filter back. But, since they don’t make that we will be changing products to a different brand. What a waste of money!!!!!!!!

Rating: 1 / 5

My last Pur faucet mount water filter cracked and I replaced it with the same model. The sensor light didn’t function after 2 days of use. Will try Brita next time!
Rating: 2 / 5