Crystal Quest Large Capacity Ultimate Pitcher

The filter does a great job of filtering out the impurities, and makes the water taste noticeably better, but the design of the pitcher itself could be much better. The pouring spout is very small, and the flip top sometimes comes loose when you’re pouring. Also, the shape of the pitcher itself makes it feel unwieldy and unbalanced when you’re pouring from a full pitcher.

The design of the Brita pitcher is much better–unfortunately, Brita filters do not filter out nearly as much stuff as Crystal Quest, which is why I chose to switch to Crystal Quest. If CQ would redesign their pitcher to be more “user friendly” it would be a terrific product.
Rating: 3 / 5

I used this pitcher for about 6 weeks and it was 6 weeks too many. This pitcher is poorly designed. It is small, narrow and the capacity is not even close to the 10 cups they claim when the filter reservoir is present. The spout is too narrow so it pours slowly. Water glugs out and splashes all over if you tilt it too far. The lid must be held with your free hand when pouring or it will eject if any water is present in the reservoir. The handle is too narrow and is not comfortable to hold, especially when full.

Even worse than the design of the pitcher, the filters only lasted for a few weeks! I went through three filters in the six weeks I used this piece of junk! Yes, you read that right. The first day, your water will flow through quickly. The second day, it slows noticeably. By the fourth day, it starts to take a LONG time to pass the water through the filter. By the end of two weeks, it could no longer pass a full reservoir of water through the filter within 12 hours! Seriously!!! It would literally only pass about 3 drips of water per minute through the filter after only a few weeks. I can’t use that!!! Who can? It was insane! I am one person. I was not even close to using the filter’s claimed capacity of 2,000 gallons! I went through THREE filters!! I thought maybe the first one was defective, but after the same performance from all three, that was it. Completely unacceptable.

As if that wasn’t enough, another troubling issue is the fact that the filters are put together with some kind of glue or adhesive. Seems to me like a bad idea to expose the water I’m supposed to be drinking to a chemical adhesive instead of using plastic tabs to hold the filter cartridges together. What rocket scientist designed that?

I recommend that you stay away from this product. I was using Britta for many years before this, and I have now switched to Pur. The Pur filter pitcher is superior in every way to this (and the Britta I had), and I have not experienced any issues.

Rating: 1 / 5

Ok. This is really an awful product and manufacturer. First- it uses deceptive description. It says 2.5L capacity but customer can’t really use that much capacity because of filter assembly. It should describe usable capacity.

Second – Water filtered overnight by this pitcher has “white residue”.

Let’s do a mini experiment here to see-

1. Take a glass of water in the night and rotate alum rock couple of times into it .

2. Fill the filter pitcher.

3. Leave both of them overnight.

4. In the morning, shake both pitcher & the glass. You will see similar white residue into both pitcher & glass.

5. Bottomline – instead of buying this, use alum rock yourselves and save money. http://en.wikipedia.org/wiki/Alum

I have sent the product back today. Hope they would return my money promptly.
Rating: 1 / 5

The NSF doesn’t list Crystal Quest at all, and in CQ’s website, they misleadingly mention NSF, in that they only use NSF “certified PARTS”, but their filtered water is *NOT* NSF certified.

I think this can explain the extremely poor customer service, and lack of any reputable merchants selling their items. The reason they are here in Amazon is that they have opened an account as a merchant here. It does not automatically get them Amazon’s repute to sell only viable products. I researched a whole day when their tall claims seemed too much to digest. All those giving positive reviews, did you just read the tall claims or have you actually tested the water ??

All in all, I think I will buy one of these units to give my humidifiers and steam irons and what nots cheaper filtered water than what I drink
Rating: 2 / 5

I got one of these filter-pitchers, and haven’t noticed any significant ongoing problems with it, although I’ve had it for only a couple of weeks. At first, when the water flowed fairly freely through the filter, the water left my mouth feeling dry, but now the water flows more slowly, and I no longer notice this effect. I assume that the consumer mag that gave it a “best buy” rating had the filtering capabilities analyzed by a lab, and concluded that it functions as advertised.

I’ve had a Brita filter pitcher for quite a while, and found it to be adequate for filtering municipal water. But now, my source is well water, and I’m concerned about iron, which the Brita supposedly doesn’t reduce. But I still use the Brita as a first stage.

When I’m in the process of filtering water with the Crystal Quest pitcher, I put the filter-portion of the pitcher up on top of the pitcher cross-ways to allow the water level in the pitcher to rise as high as possible before interfering with the water-flow through the filter. Before the water level rises to the point where it touches the bottom of the filter, I pour the filtered water into a storage container. Hopefully I’ll get a Nobel for this discovery.
Rating: 4 / 5